What is a cookie?
A cookie is a small text file placed on your device by your browser when you visit a website. It allows the site to remember certain information between visits, such as your preferred language, your bet slip contents or your login status. Cookies do not run programs and cannot access your personal files. They are primarily used to streamline the experience and to measure site usage for improvement purposes.
What types of cookies does SlotsGem use?
SlotsGem uses three categories of cookies. Strictly necessary cookies allow the site to function: login, bet slip, session security. These cookies cannot be disabled as they are essential to the service. Performance cookies measure anonymised site usage and help us identify slow pages or friction points. Marketing cookies are used to personalise the offers displayed and to measure the effectiveness of advertising campaigns. These last two categories can be individually enabled or disabled from the consent banner.
How to manage your cookie preferences?
The consent banner appears on your first visit and remains accessible at any time via the "Cookie Preferences" link in the footer. You can accept or decline each category separately. Your preferences are saved for 12 months, after which the banner will reappear to confirm your choice. You can also manage cookies directly from your browser by blocking or deleting deposited cookies. Please note that disabling strictly necessary cookies will prevent the platform from functioning correctly.
How long do cookies last?
Session cookies expire when the browser is closed. Persistent cookies have varying lifespans, generally between 24 hours and 13 months depending on their purpose. Audience measurement cookies expire within 13 months. Third-party marketing cookies may have different durations set by their respective issuers. A detailed list of cookies, their issuer and their lifespan is available in the preferences panel accessible from the banner.
Third-party cookies come primarily from three families of tools. Analytics providers measure pages visited, time spent and any interface friction points. Anti-fraud tools verify that the browser, IP address and device fingerprint correspond to normal usage, protecting your account against suspicious login attempts. Advertising networks, when enabled, measure the performance of acquisition campaigns and help avoid showing you the same advertisement repeatedly. None of these partners receive information that would identify you by name without your explicit consent.
What is the impact of refusing non-essential cookies?
Declining performance cookies has no impact on your gaming experience: you can still log in, deposit, play and withdraw normally. Only audience measurement is disabled, which reduces our ability to detect bugs or prioritise interface improvements. Declining marketing cookies means that banners and promotional emails will not be personalised, and you may see offers less suited to your gaming profile. Your preferences are strictly respected and stored in a technical cookie that is itself essential to the operation of the banner.
You can update your choices at any time via the link in the footer. Most browsers also offer private browsing modes that automatically delete cookies when the window is closed. Advanced settings also allow you to block third-party cookies while permitting cookies from the site you are visiting, a good compromise for players who value their privacy without sacrificing ease of use.
For any questions about this policy, contact support@slots-gem.co.uk. This policy may be updated to reflect technical or regulatory developments. The date of the last update appears at the top of the page. To understand how the data collected is then processed, please see the Privacy Policy, which details the purposes of use, retention periods and your access and correction rights.